Elaborating on the links between declarative knowledge, procedural knowledge, and employee performance

Abstract The purpose of this study is to elucidate the links between declarative knowledge, procedural and performance in context ISO 9001:2015 certification. It develops a model which tests impact training rewarding on employees’ motivation. effects motivation contextual task performance. conducted Turkey using data collected from 423 employees working various firms operating textiles, food production, mining sectors. Our results show that although are important antecedents knowledge motivation, certified had difficulties converting these benefits into better employee